Receptionist/Guest Experience Greeter
About The Position
Northern Roads Auto Group is preparing to move into a new, state-of-the-art Kia facility in Niagara Falls and is seeking an energetic and outgoing Receptionist/Guest Experience Greeter to be the first point of contact for customers. This role involves more than just administrative tasks; it requires creating a welcoming atmosphere, assisting guests, managing communications, and supporting dealership teams. The ideal candidate will genuinely enjoy interacting with people, thrive in a dynamic environment, and be able to manage multiple tasks effectively while maintaining a positive attitude. This is an opportunity to grow with the company as it enters a new phase.
Requirements
- Naturally greets people entering a space and offers assistance.
- Friendly, confident, and comfortable talking to a wide range of people.
- A natural multitasker who can prioritize on the fly.
- Comfortable working in a fast-paced environment and under pressure.
- Positive, outgoing and genuinely customer-focused.
- Professional and mature in communication.
- A proactive self-starter who identifies and completes tasks without constant direction.
- Organized with strong attention to detail.
- Technically savvy with strong Microsoft Office 365 skills.
- Available to work Monday through Saturday based on scheduling requirements.
- Holder of a valid G driver's licence with a clean driver's abstract.
Nice To Haves
- Experience with multi-line phone systems.
- Experience within an automotive dealership.
Responsibilities
- Be the first point of contact for guests entering our dealership and make sure everyone receives a warm welcome.
- Help customers find the right person or department quickly and confidently.
- Make our guests feel at home by offering coffee, refreshments and snacks while they visit.
- Answer incoming calls on a multi-line phone system and connect customers with the right team member.
- Assist with customer payments and issue receipts.
- Support licensing paperwork and other dealership administration.
- Help organize and maintain files and documentation.
- Keep customer-facing areas tidy, organized and welcoming.
- Jump in and support our Sales, Service and Administration teams when needed.
- Handle multiple priorities at once while maintaining a positive, professional attitude.
- Take on other duties as needed because in a busy dealership, teamwork is everything!
Benefits
- Trusted relationships – We’re a work family and you’ll become a part of the team.
- Many employee engagement activities – We want you to want to come into work every day.
- Employee Health and Wellness Initiatives – We truly care about your well-being.
- Career path planning and training – We want you to succeed and grow alongside us.
- Other perks and incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
