Receptionist/Greeter

MarineMax•Sarasota, FL

4d•Onsite

About The Position

The Receptionist/Greeter is responsible for greeting customers as they enter the dealership and directing them to the appropriate sales staff or other department. This role involves managing incoming calls, assisting with customer information, and projecting a professional image. The position also provides clerical support to the Sales Coordinator/Office Manager and other departments, including data entry, mail processing, and appointment setting. Additionally, the Receptionist/Greeter will assist with event preparation and execution, such as boat shows and promotional events, and help schedule guests for specific trips.

Requirements

Professional telephone and face-to-face contact with all customers and team members.
Accurate and timely completion of all paperwork.
Accurate database management.
Timely and accurate completion of all administrative tasks.

Nice To Haves

Internal/external customer enthusiasm.
Maintaining a positive image of MarineMax.
Successful boat shows, Getaways! trips, and other off-site promotional events.

Responsibilities

Greeting customers as they enter the dealership and directing them to the appropriate sales staff or other department.
Answering all incoming calls and forwarding them to the appropriate party.
Meeting and greeting customers.
Having new customers complete a customer information card.
Projecting a professional and service-oriented image to all customers.
Assisting Sales Coordinator/Office Manager with all files, paperwork, Getaways! and clerical support.
Providing support to all departments as needed including typing of correspondence, travel planning, general office duties and appointment setting.
Inputting information into customer databases.
Attending and assisting with the preparation of boat shows and other off-site promotional events.
Processing all outgoing mail and sorting and distributing incoming mail.
Actively participating in boat shows and other off-site promotions such as Getaways!.
Assisting with the scheduling of guests for Getaways! trips.