Temporary Reception/Front Desk-PMC

Morrow County Health District•Heppner, OR

2d•Onsite

About The Position

Morrow County Health District has an opening for a temporary full-time Receptionist/Front Desk at Pioneer Memorial Clinic in Heppner, Oregon to greet patients, schedule appointments, and activate and update patient electronic health records.

Requirements

High school graduate or equivalent required.
Pre-employment drug screen and background check required.

Nice To Haves

Prior Electronic Health Record experience preferred.
Bilingual preferred.

Responsibilities

Welcomes patients and visitors in person and on the telephone, answers inquiries in a polite and friendly manner.
As part of patient registration, checks patient’s contact information and updates as needed, verifies insurance eligibility at each visit.
Collects co-pay at time of visit.
Schedule patient appointments as needed.
Confirms next day appointments.
Upload documents and other records as needed into patients’ EHR.
Assists ill or distraught patients as necessary.
Seek direction from provider to triage urgent patients as necessary.
Assists patients with insurance questions by referring billing questions to the appropriate Patient Business Office staff member.
Prepares deposit for Administration.
Maintains reception area in neat and orderly condition at all times.
Opens and sorts all office mail if assigned. Delivers outgoing mail to post office.
Maintains statistical information as requested by Clinic Director.
Follow all infection control precautions and wear proper PPE when required.
Maintains strict patient confidentiality, and complies with all HIPAA regulations.
All other job duties assigned by supervisor