About The Position

The Receptionist serves as the first point of contact for visitors, residents, and staff, ensuring a professional and welcoming atmosphere. This role manages the front desk, answers phones, directs visitors, and provides clerical support to facility operations.

Requirements

  • Strong communication and customer service skills.
  • Organizational and clerical abilities.
  • Proficiency with Microsoft Office and phone systems.
  • Ability to handle multiple tasks in a fast-paced environment.
  • High school diploma or equivalent.

Nice To Haves

  • Experience in healthcare or office reception role.

Responsibilities

  • Answer phones courteously, direct calls, and take accurate messages.
  • Welcome and direct visitors, vendors, and applicants; maintain visitor log.
  • Provide accurate information to residents, families, and staff as requested.
  • Sort and distribute mail, packages, and messages promptly.
  • Assist with clerical tasks such as copying, filing, and data entry.
  • Support survey readiness through professional conduct and accurate records.
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