Receptionist / Front Desk Associate

US054•Dallas, TX

9d•Onsite

About The Position

Working in this position, you will be primarily responsible for answering the phone, greeting, and assisting walk-in customers. This position requires communicating with customers and staff members on a day-to-day basis. No two days are ever the same! Although these are the primary responsibilities for this position, you will also be exposed to other facets of the organization. Join a team committed to quality and operation excellence, which has been nationally recognized with awards like the “Franny” award and the “Center of Excellence” award. At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply!

Requirements

Excellent communication skills (both written and verbal)
The ability to work quickly, efficiently, and accurately
Able to work independently and as part of a team
Strong organizational skills
Pleasant and professional demeanor
Familiarity with standard computer software programs
Ability to learn and adopt new software as necessary

Responsibilities

Answering the phone
Greeting and assisting walk-in customers
Communicating with customers and staff members
Answering and routing phone calls
Alerting customers when their order is ready for pickup
Greeting walk-in customers and assisting them with pick-up orders
Taking notes/project specifications from walk-in customers and routing to sales representatives
Responding to clients and staff members via phone and email
Processing online orders
Miscellaneous filing and organization