Receptionist Floater

St Johns Community Health•Compton, CA

91d•Hybrid

About The Position

The Receptionist Floater (Medical/Dental/Mental Health) receives and registers patients; makes/cancels appointments; provides referrals to other departments or services; helps walk-in patients obtain appropriate appointments or services; facilitates patient flow; assists patients in completing required documents; retrieves and files medical charts. Must be able to travel to different clinic locations as requested by the Director of Operation or Clinic Manager. Will provide service to; Medical, Dental, and Mental Health.

Requirements

Travel to different clinic locations
Bilingual
Proficient Microsoft Office
Good organizational skills

Nice To Haves

EHR- Electronic Health Record
PMS- Practice Management System

Responsibilities

Receives and registers patients
Makes/cancels appointments
Provides referrals to other departments or services
Helps walk-in patients obtain appropriate appointments or services
Facilitates patient flow
Assists patients in completing required documents
Retrieves and files medical charts
Meets and greets patients; announces, directs, and/or escorts to the appropriate area.
Answers, screens, and directs calls on a multi-line phone system; takes detailed messages and/or forwards telephone calls to appropriate practitioner, voice mail, or pager.
Organizes and maintains file system; files correspondence and other records.
Orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized.
Input patient information and demographics into the computer system.
Pull Medical/Dental/Mental Health charts.
Process Patient Registration.
Maintain patient flow and reduce waiting time as much as possible.
May schedule appointments for patients and specialty care.
May perform receptionist and/or routine clerical duties such as filling out forms, answering telephones, or filing.
Collect co-payments and/or fees and donations.
Handles other duties as requested by the Clinical Manager.
Handles billing for Medical/Dental/Mental.
Electronic Health Record (EHR) inputting prescriptions and patient charts.
Practice Management System (PMS) Registration, Scheduling and Billing.