Receptionist / First Impressions Ambassador

Bridge Specialty Group•Plano, TX
•Onsite

About The Position

Bridge Specialty Group is seeking a friendly, organized, and professional Receptionist to join its Plano, Texas office. The role is the first point of contact for visitors, clients, carriers, and teammates and provides administrative support to help the office operate efficiently. The ideal candidate enjoys helping others, thrives in a fast-paced environment, and takes pride in creating a welcoming and professional experience. Bridge Specialty Group connects the needs of retail partners with the expertise and market reach of its wholesale entities. The company has more than 25 niche-focused brands, over 50 locations, and more than 2,000 team members across the United States and Europe.

Requirements

  • High school diploma or equivalent required.
  • Strong verbal and written communication skills.
  • Proficiency with Microsoft Outlook, Word, Excel, and Teams.
  • Excellent organizational skills and attention to detail.
  • Ability to manage multiple priorities while maintaining a high level of professionalism.
  • Positive attitude and strong customer service mindset.
  • Ability to handle confidential information with discretion.

Nice To Haves

  • Previous receptionist, administrative assistant, customer service, or office support experience preferred.

Responsibilities

  • Greet and assist visitors, clients, and vendors in a professional and welcoming manner.
  • Answer, screen, and direct incoming phone calls.
  • Manage incoming and outgoing mail, packages, and deliveries.
  • Maintain office common areas, conference rooms, and reception spaces.
  • Coordinate visitor access and office security procedures.
  • Assist with meeting and event preparation, including catering and room setup.
  • Order and maintain office supplies and inventory.
  • Support leaders and teammates with administrative tasks, scheduling, and special projects.
  • Assist with document preparation, filing, data entry, and records management.
  • Coordinate service requests with building management and office vendors.
  • Help facilitate onboarding activities for new teammates and support office-wide initiatives.

Benefits

  • Medical and prescription drug coverage
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Employee stock purchase plan (ESPP)
  • 401(k)
  • Student loan assistance
  • Tuition reimbursement
  • Free mental health and enhanced advocacy services
  • Paid time off
  • Holidays
  • Preferred partner discounts
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