Receptionist, Customer Service Associate

Lutheran SeniorLifeMars, PA
Onsite

About The Position

Lutheran SeniorLife provides a comprehensive array of community based health and social service programs throughout western Pennsylvania. Our services include LIFE (Living Independence for the Elderly); skilled nursing, home health; personal care; adoption & foster care; assisted living; adult day services; memory care; hospice; palliative care; residential living; affordable housing; home safety monitoring; Meals on Wheels; rehabilitation services and private duty. St. John Community allows older adults to move through a continuum of care from residential living to skilled nursing, depending on the need. When you provide care for older adults, you’re helping families keep the people they love healthy, happy and safe. We encourage job growth and advancement opportunities while providing flexibility to meet your individual needs. The Receptionist, Customer Service Associate is responsible for supporting reception, customer service, and clerical needs of the center. This shall include all duties related to job tasks as assigned by the manager and includes positive communication/interaction (problem solving) and telephone operations. Adheres to company’s administrative and departmental policies and procedures including but not limited to safety and confidentiality.

Requirements

  • High school diploma or general education degree (GED)
  • One year related experience and/or training.
  • Working knowledge of computers, Microsoft Word and Excel required.

Responsibilities

  • Supporting reception, customer service, and clerical needs of the center.
  • Performing all duties related to job tasks as assigned by the manager.
  • Engaging in positive communication/interaction (problem solving).
  • Handling telephone operations.
  • Adhering to company’s administrative and departmental policies and procedures, including safety and confidentiality.
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