Receptionist / Concierge
Frenchies of Santa Barbara CA•Santa Barbara, CA
•Onsite
About The Position
At Frenchies, we're looking for someone who doesn't just handle tasks but elevates our guest's day with their positivity and proactive service. Join us in a dynamic, stylish environment free from harsh chemicals and full of opportunities. Frenchies is a clean, modern, and engaging nail salon providing exceptional services for guests. When you visit a Frenchies you’ll find friendly professionals, a fun vibe, and a super clean inviting space that gives you all the good feels.
Requirements
- Minimum of 1 year in customer service or sales
- Exceptional communication skills and a professional demeanor
- Excellent multitasking abilities and a proactive work ethic
- A friendly, team-oriented attitude
Nice To Haves
- Preferred experience in a receptionist or concierge role, or customer sales
Responsibilities
- Warmly greet guests and assist them with checking in and out
- Efficiently handle appointment scheduling and phone inquiries
- Uphold salon cleanliness and maintain our high standards
- Educate guests on the Frenchies Benefits and Retail Products and ensure a seamless experience
- Inform guests about the benefits of the Frenchies Polish Pass membership program, encouraging enrollment
- Provide attentive service throughout guests' visits to enhance comfort
Benefits
- Monthly bonus based on performance
- Paid training on customer service and nail care education
- Employee discounts on services and products
- Growth: Opportunity to become a Lead Concierge or Nail Technician if interested
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
