Receptionist / Concierge

Arbol Residences of Santa Rosa•Holland, MI

4d•Onsite

About The Position

The Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors. Performs a variety of clerical duties as assigned.

Requirements

High School graduate preferred. Ability to communicate efficiently in English using proper grammar in a pleasant manner.
Typing and experience with Microsoft Office software.
Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely.
Customer service: 1 year (Preferred)

Responsibilities

Provide on-going multi-line phone system coverage.
Serve as receptionist and greet all guests, residents, vendors, suppliers, and outside service providers.
Distribute packages, business mail and magazines.
Maintain visitor sign-in logs.
Monitor closed circuit security TV cameras and fire alarm board (where applicable).
Maintain security for admittance to all entries accessible to public.
Prepare maintenance work orders as requested by residents and staff.
Prepare correspondence, memo, and other documents.
Responsible for data entry of general resident information using computer software system.
Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community.
Attends in-service training and education sessions, as assigned.
Performs specific work duties and responsibilities as assigned by supervisor.