Receptionist / Concierge

Frenchies of VenturaSan Buenaventura (Ventura), CA
Onsite

About The Position

At Frenchies, we're looking for someone who doesn't just handle tasks but elevates our guest's day with their positivity and proactive service. Join us in a dynamic, stylish environment free from harsh chemicals and full of opportunities.

Requirements

  • Minimum of 2 years in customer service
  • Exceptional communication skills and a professional demeanor
  • Excellent multitasking abilities and a proactive work ethic
  • A friendly, team-oriented attitude

Nice To Haves

  • Preferred experience in a receptionist or concierge role

Responsibilities

  • Warmly greet guests and assist them with checking in and out
  • Efficiently handle appointment scheduling and phone inquiries
  • Uphold salon cleanliness and maintain our high standards
  • Educate guests on the Frenchies Way and ensure a seamless experience
  • Inform guests about the benefits of the Frenchies Polish Pass program, encouraging enrollment
  • Provide attentive service throughout guests' visits to enhance comfort

Benefits

  • Monthly bonus based on performance
  • Paid training on customer service and nail care education
  • Flexible Schedules
  • Opportunities to become a Nail Technician
  • Employees receive 30% off products and 50% off services
  • Continuing education
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