Receptionist/Clerk

Tarzana Treatment Centers, IncLos Angeles, CA
6hOnsite

About The Position

Responsible for operating the switchboard and receptionist / clerical duties.

Requirements

  • High School Diploma or G.E.D.
  • Knowledge of customer service, switchboard and appropriate telephone skills.
  • Knowledge of general receptionist duties
  • Experience working with the general public.
  • Pleasant personality and good attitude.
  • Drug free minimum of one (1) year.

Nice To Haves

  • bi-lingual preferred

Responsibilities

  • Routing and handling of all in-coming and out-going calls through switchboard.
  • General clerical assistance, e.g., typing, photocopying.
  • Maintain daily "In and Out" log.
  • Greet and assist patients and visitors entering facility and clinic.
  • Preserve strict confidentiality regarding patients at all times.
  • Stamp and organize outgoing mail prior to next mail pick-up. All mail is to be stamped by 11 a.m. and last mail to be stamped at 4:30 p.m. Mail is to be taken to Post Office Daily and picked-up Monday morning.
  • Assist Official Guests with "signing-in" of Visitors book.
  • Record and report incidents and/or unusual problems that hamper expedient switchboard operation or otherwise disturbs a calm, pleasant atmosphere, to Office Manager
  • Assist with other duties assigned by the Office Manager as deemed necessary, e.g., logs, detox sign-in sheets, information calls, crisis calls.
  • Responsible to unlock and lock the front office/lobby. HOURS ARE: OPEN - 8 A.M. CLOSE – 8:30 P.M. SAT. 8:30 AM – 4:30 P.M. SUN. NOON – 4:30 P.M.
  • Responsible to ensure the lobby area is neat and clean.
  • Maintain and fill brochure racks.
  • Pass out children’s busy items for calm atmosphere.
  • No eating or reading during shift at Front Desk.
  • Page unauthorized vehicles for tow away.
  • Other duties as assigned by Office Manager, Director and/or Administrator.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Care Plan
  • Life Insurance
  • Paid Holidays
  • Flexible Spending Account (FSA)
  • Paid Vacation Time
  • Sick Time
  • 401(k) Retirement Plan
  • Competitive wages
  • Stability and career advancement
  • Continuing Education Opportunities
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