Receptionist/clerk expediter

Cooper University Hospital•Cape May Court House, NJ

5d•$17 - $23

About The Position

Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional; three urgent care facilities; nearly 30 primary care and specialty care offices in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional; the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Requirements

Must have full knowledge and understanding to speak and write the English language.
Ability to type a minimum of 30 words per minute.
Basic knowledge of computer/word processing applications.
Ability to communicate with patients and all levels of the organization.
Ability to adapt to critical situations and work independently with minimal or no supervision

Responsibilities

Greets patients, physicians and other hospital staff utilizing services provided by the Department.
Receives incoming telephone calls, makes satisfactory disposition of calls or transfers to the appropriate party.
Performs clerical functions required to process and maintain all records associated with department insuring accuracy and completeness.
Assists Physicians and Technical staff in locating and obtaining the appropriate patient files.
Coordinates the radiographic images and files to ensure accuracy in the patients’ records.
Prepares images and for release as requested obtaining accurate documentation to insure patient confidentiality.
Ensures that returns are filed within an acceptable time frame.
Participates in the on-going process of CQI via documentation, data collection and customer satisfaction.
Understands and applies customer relations skills.
Participates and attends department meeting as required.
Performs other duties as assigned