MASTER TEMPLATE - Dealership Receptionist/Cashier

Findlay Honda North•Las Vegas, NV

6d•Onsite

About The Position

Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We're seeking top sales talent to help grow our business and keep up with the high demand. We are seeking both Full-Time Receptionist to join our team.

Requirements

Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance
Clean driving record
Applicants must be at least 21 years of age due to company’s liability insurance requirements

Nice To Haves

Experience with Microsoft Office suite is a plus

Responsibilities

Calculate the customer’s bill using the dealership’s computer system
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently