Part-Time Receptionist/Cashier, Recreation
About The Position
The Town of Whitby is a community in transformation, located in the heart of Durham Region. It is one of the fastest-growing communities in Canada, combining a small-town atmosphere with urban sophistication. Whitby offers beautiful heritage downtowns, a recreational harbour, year-round sports and recreation activities, parks, trails, and a robust arts and culture scene. The Town is committed to creating an inclusive environment where employees experience job satisfaction and have rewarding careers, living its values and fostering a culture of collaboration, accountability, respect, and engagement. The Town of Whitby is a hybrid organization, empowering staff to do their best work from various locations as appropriate for the position. They aim to be the preferred employer for talented individuals who care about Whitby and are proud to serve the community.
Requirements
- Secondary school graduation diploma.
- One (1) to two (2) year's experience working in a customer service environment.
- Telephone and cash handling experience.
- Demonstrated working knowledge of Microsoft Office Suite (Outlook, Word, Excel).
- Well-developed keyboarding skills.
- Ability to manage multiple phone lines and respond quickly in a busy and dynamic environment while consistently meeting deadlines.
- A valid Police criminal record check to work with the vulnerable sector.
Nice To Haves
- Demonstrated working knowledge of facility and recreation software ACTIVE Net is preferred.
Responsibilities
- Providing customer service at the reception desk, via telephone and on-line.
- Dealing effectively with customer complaints and inquiries.
- Explaining programs, services, policies and procedures regarding health club, fitness and aquatics services, and other facilities and programs for the Town of Whitby.
- Handling revenue for admissions and program registrations.
- Reconciling daily receipts.
- Booking and processing of permits for indoor recreation facilities and community centre pool.
- Promoting, receiving and processing health club memberships.
- Providing clerical assistance in the form of typing, filing, record keeping, etc.
- Assisting with other projects/duties as may be required.
Benefits
- Flex hours, including days, evenings and weekends (maximum of 24 hours per week).
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
