Receptionist and Office Assistant

HomeEquity Bank • Toronto, ON

3d • Onsite

About The Position

The Receptionist & Office Assistant plays an important role in creating a welcoming, professional, and well-organized office environment. This position provides telephone and front-desk reception, administrative support, and general assistance to various departments across the business. Daily activities will vary based on business needs, so the successful incumbent must be flexible, dependable, and able to manage multiple priorities in a customer service-oriented organization. The ideal candidate takes pride in delivering exceptional service to both internal and external clients and will also serve as a primary backup to the Office Administrator.

Requirements

• Community College diploma or equivalent combination of education and experience
• 2+ years of experience in a reception, administrative, office support or similar role
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint);, Microsoft Teams experience is an asset
• Experience managing phone systems is preferred
• Strong customer service orientation with excellent verbal and written communication skills
• Professional demeanor with the ability to interact effectively with employees, clients, and vendors
• Highly organized with strong attention to detail and ability to manage competing priorities
• Proactive, adaptable, and solution-oriented approach
• Ability to work independently and collaboratively within a environment

Nice To Haves

• Microsoft Teams experience is an asset

Responsibilities

• Provide reception coverage, including answering incoming calls, greeting and directing visitors, and maintaining a professional front-of-house presence
• Deliver administrative support to various departments, including document preparation, data entry, reporting, and general coordination
• Assist with departmental initiatives and special projects as required
• Coordinate and process outgoing correspondence, including daily letter preparation and submission
• Support mail and courier services, including tracking and distribution
• Coordinate meeting room bookings, setup, and readiness, including supplies and materials
• Arrange catering and support internal meetings and events as required
• Maintain shared spaces and meeting rooms, ensuring cleanliness and appropriate stocking levels
• Ensure kitchens are organized and inviting, well maintained including loading and unloading dishes
• Liaise with building management to address facilities-related matters impacting employee experience
• Support security access processes and general office safety protocols
• Maintain relationships with office vendors and service providers, ensuring timely and cost-effective service delivery
• Manage inventory levels and coordinate ordering of office and kitchen supplies
• Coordinate maintenance and servicing of office equipment in partnership with IT and external vendors
• Support invoice processing, expense tracking, and budget monitoring for office-related services
• Support office health and safety initiatives in partnership with Human Resources
• Participate in activities related to the Joint Health and Safety Committee as required

Benefits

• Extended health and dental benefits
• Employee & Family Assistance Program
• Employer-Matched Group Retirement Savings Plan
• Employee Share Investment Plan
• Well-being initiatives including: a wellness account; virtual self-care programs and extended mental health benefits
• Employee corporate discount for GoodLife Fitness
• Professional development opportunities
• On-the-job training
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree