Receptionist and Events Assistant

McMillan LLP•Ottawa, ON

11d•CA$48,000 - CA$53,000•Onsite

About The Position

McMillan has an exciting opportunity as a Receptionist & Events Assistant as part of our Ottawa Hospitality & Concierge Services team. As a member of the lively team, you will play a key role in ensuring all events and operations run smoothly while setting the stage for five-star client service. This role has a requirement to work onsite in the Ottawa office at all times. This role will provide support to firm members both onsite and remotely, but the successful candidate will always work from the Ottawa office.

Requirements

1–3 years of administrative experience in the professional services, hospitality, or retail industries
Strong client service skills with the ability to thrive in a fast-paced, multitasking environment while maintaining a calm and professional demeanor
A collaborative and reliable team player who is enthusiastic and able to work independently with equal success
Detail-oriented with excellent written and verbal communication skills
Proficiency in Microsoft Word, Excel, and PowerPoint, with a willingness to embrace evolving technology
Experience using Teams Phones and Meeting Workplace Booking System software
Comfort operating all audiovisual equipment in a boardroom setting
Ability to lift up to 15 pounds
Flexibility to work additional hours on occasion or on short notice

Nice To Haves

Bilingualism (English/French) is an asset

Responsibilities

Support event coordination and logistics, including liaison with external caterers and agency staff
Assist with event setup, invoice management, and maintenance of event statistics
Complete food safety and responsible alcohol service courses (provided by the firm), with alcohol service at firm events required as needed
Perform ongoing cleaning protocols in client boardrooms and all catering kitchens in accordance with established guidelines
Maintain stock levels for all catering and staff kitchens, ordering inventory when necessary
Act as a client service ambassador, ensuring a professional corporate image and an exceptional first impression for all guests and clients
Greet and announce all visitors and answer and transfer calls as appropriate
Maintain boardroom settings through daily rounds
Provide concierge service support for clients and lawyers
Support all meeting and boardroom activities and initiatives
Support the national HCS team administratively, including Concierge Services
Provide back-up support to the Business Centre and assist with other departments as needed
Become an expert in the internal meeting workplace booking system
Monitor all events on a daily basis and assist with boardroom bookings and last-minute requests