Receptionist/Aide - FT (PHC)

Putnam Hospital Center•Carmel, NY

About The Position

The Receptionist/Aide performs reception and clerical duties, including answering phones, scheduling appointments, creating and maintaining charts, photocopying and faxing, releasing medical information, entering data such as daily charges, and handling monies. The role also assists professional staff with patient set-up, maintains cleanliness in the department, and monitors exercise programs at the request of the treating therapist. The position interacts with patients of all ages and requires knowledge of insurance contracts, eligibility, and criteria for patient coverage.

Requirements

  • High school graduate or equivalent.
  • Proficient use of computers for scheduling, word processing, data entry including daily charge entry, and compiling patient information and statistics.
  • General clerical and record-keeping experience, including use of multiple phone lines, a copy machine and fax machine, and collecting and recording monies.
  • Prior receptionist and clerical experience required.

Nice To Haves

  • Prior Physical Therapy Aide experience preferred.

Responsibilities

  • Answer phones and schedule appointments.
  • Create and maintain patient charts.
  • Photocopy and fax documents and release medical information.
  • Enter data, including daily charges.
  • Handle monies and record collections.
  • Assist professional staff with patient set-up.
  • Maintain cleanliness in the department.
  • Monitor exercise programs at the request of the treating therapist.
  • Interact with patients of all ages.
  • Apply knowledge of insurance contracts, eligibility, and patient coverage criteria.
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