Receptionist / Administrative Assistant
About The Position
Mackin Educational Resources, based in Burnsville, MN, is a leading provider of educational materials for PK-12 institutions, offering an extensive selection of over 5 million items including print books, eBooks, and digital media. Renowned for our commitment to diversity, innovation, and customized support, Mackin stands out for delivering exceptional customer service and cutting-edge educational solutions that empower educators and inspire students. We are seeking a professional, organized, and personable Receptionist to join our team. At Mackin, we value having a live person answer the phone to warmly greet customers, understand their needs, and connect them with the appropriate support team.
Requirements
- Excellent verbal and written communication skills, with strong interpersonal abilities
- Expert proficiency in Microsoft Word and Excel, internet, and email platforms
- Strong organizational skills and ability to meet deadlines
- Proven ability to successfully perform daily administrative tasks and special projects independently as well as part of a team
- Highschool Diploma or GED; post-secondary education helpful
- Extensive knowledge of Microsoft Office Suite
- Previous phone answering experience in an office setting is preferred
- Previous experience in an office setting is preferred
Responsibilities
- Serve as first point of contact for all inbound calls, using our digital phone system to answer, screen, forward, and/or park calls, providing general information and taking messages
- Schedule appointments, reserve conference rooms, and maintain and update calendars
- Coordinate and distribute incoming emails, faxes, mail, post outgoing mail daily and schedule express mail services
- Maintain office supplies, recording stock and ordering as needed
- Perform administrative tasks for Human Resources and a variety of other departments throughout the company using internal software and Microsoft Office programs
- Print promotional materials as requested, file documents, and handle employee information
Benefits
- Paid Time Off (PTO)
- 401(k) retirement plan with employer match
- Health insurance plan options
- Tax Advantaged Accounts (HSA & FSA options)
- Employer Paid Life Insurance
- Voluntary Life Insurance options
- Long-Term Disability Insurance (LTD) and Short-Term Disability Insurance (STD)
- Paid Holidays including New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, The Day After Thanksgiving, Christmas Eve, Christmas Day, and one floating holiday.
- Benefit eligibility/offerings are determined by employment status and scheduled hours.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
