Administrative Assistant/Receptionist

Community Teamwork•Lowell, MA

11h•$19 - $21•Onsite

About The Position

Administrative Assistant/Receptionist Pay Range $19-$21 per hour Company Overview Community Teamwork is a private non-profit organization located in Lowell MA. We employee over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities. Position Summary The Administrative Assistant/Receptionist is responsible for providing a wide range of administrative and office support to the management team throughout various CTI programs to ensure the efficient operation of the department. Essential Functions and Responsibilities Provide excellent customer service to visitors. Will work in the reception area, staff reception area greeting and welcoming clients as soon as they arrive at the office Manage reception area to ensure effective telephone and mail communications both internally and externally are answered, screened and forwarded to the appropriate person and office Ensure reception area is clean and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email and assist with event planning Receive, sort and distribute daily mail and deliveries. Ensure income and out-going mail is processed in a timely manner Maintain and track visitor log book and manage the meeting rooms bookings Maintain and update client's data information Order front office supplies and keep inventory of stock Uphold the values of CTI Equity, Integrity, Compassion The duties listed above are representative of the work performed. Other related duties may be assigned.

Requirements

High School Diploma or equivalent education
1 year of clerical, receptionist and/or office experience
Proficient computer skills to include: Windows, Microsoft Word, Excel, and the internet, and being comfortable learning new software and tracking systems
Ability to work well under pressure and possess good organization and problem-solving skills
Ability to manage multiple priorities and work in a fast-paced environment with minimal supervision
Pleasant personality and professional telephone manner is essential
Excellent organizational, oral and written communication skills, customer service skills
Good attention to detail, and the ability to maintain confidentiality is essential
Desire to work with low-income, culturally diverse, and at-risk families

Nice To Haves

Bilingual skills (Spanish/English)
Associates Degree

Responsibilities

Provide excellent customer service to visitors.
Will work in the reception area, staff reception area greeting and welcoming clients as soon as they arrive at the office
Manage reception area to ensure effective telephone and mail communications both internally and externally are answered, screened and forwarded to the appropriate person and office
Ensure reception area is clean and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email and assist with event planning
Receive, sort and distribute daily mail and deliveries.
Ensure income and out-going mail is processed in a timely manner
Maintain and track visitor log book and manage the meeting rooms bookings
Maintain and update client's data information
Order front office supplies and keep inventory of stock
Uphold the values of CTI Equity, Integrity, Compassion

Benefits

4 Weeks of Paid Time Off
Paid Sick Leave
12 paid holidays
Medical, Dental, and Vision Insurance
Company Paid Life Insurance
Critical Illness Insurance-Pet Insurance
Tuition Reimbursement
Career Advancement and Professional Development Opportunities
5% employer contribution to your 401K retirement account after 6 months of employment
Great coworkers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve