Receptionist/Administrative Assistant

Canyon Pain and Spine•Brooklyn, AZ

27d•Onsite

About The Position

We are looking for a Receptionist/Administrative Assistant to be the first point of contact for patients and visitors at our healthcare clinic. You will manage front desk duties, assist with scheduling, and provide administrative support to the clinic team. The ideal candidate will be organized, friendly, and have excellent communication skills. This position plays an important role in ensuring the smooth day-to-day operations of the clinic.

Requirements

High school diploma or equivalent.
Excellent communication skills, both written and verbal.
Proficient with Microsoft Office Suite and other office software (e.g., Google Suite).
Ability to multitask, stay organized, and manage time efficiently.
Strong customer service skills and a friendly, professional demeanor.
Comfortable working with confidential patient information and complying with HIPAA regulations.

Nice To Haves

Previous experience in a receptionist, administrative assistant, or healthcare-related role is preferred.
Experience with scheduling software or clinic management systems is a plus.

Responsibilities

Greet and check in patients, verify personal and insurance information, and direct them to the appropriate staff.
Schedule, reschedule, and confirm patient appointments. Ensure appointments are properly coordinated with the healthcare providers.
Answer incoming phone calls, handle inquiries, and direct calls to the appropriate department or staff.
Provide patients with general information about the clinic, services offered, and assist with any administrative questions.
Maintain patient records, input data into the clinic’s management system, and ensure all information is accurate and up-to-date.
File patient charts, documents, and other administrative paperwork in a well-organized manner.
Assist with insurance verification and general billing inquiries.
Assist other clinic staff with daily administrative tasks, such as preparing reports, organizing office supplies, and handling mail.
Ensure all patient interactions and records comply with HIPAA regulations and clinic policies.