Receptionist / Administrative Assistant

Pyxus International, Inc.•Wilson, NC

56d

About The Position

The Receptionist/Administrative Assistant is a highly visible, front-desk position responsible for providing general administrative support to all United States facilities. The ideal candidate will be an efficient, dependable, and enthusiastic professional, able to undertake a variety of administrative duties. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve results. To be successful, the candidate will have exceptional organizational and time management skills and a strong sense of team commitment, which includes excellent follow-through and feedback to all applicable parties. The incumbent will Operate a main switchboard for incoming and outgoing calls and direct incoming calls to appropriate personnel as well as welcome and direct visitors professionally and courteously. This position will report to the General Manager of Procurement Analysis & Regulatory Affairs located at 2400 Stantonsburg Rd., Wilson, NC

Requirements

Two years of administrative support experience with a proven track record as a successful Administrative Assistant and/or Receptionist.
High level of confidentiality, integrity, and trustworthiness
Strong customer service orientation
Working knowledge of Microsoft Outlook, Word, and Excel, as well as data entry skills
Skilled in the use and general maintenance of all office equipment.
Demonstrated ability to prioritize, multitask, and meet deadlines in a fast-paced environment.
Exceptional interpersonal verbal and written communication skills and ability to create a favorable impression for the Company to all employees, managers, customers, and the public.
Possesses a high level of initiative and ownership with the ability to be self-motivated.
A quick learner with the ability to master the day-to-day requirements and quickly establish themselves as a "go-to_ person
Proactively identifies problems and offers solution
Adapt easily and rapidly to change while maintaining a positive attitude
Ability to work independently and in team
Strong attention to detail
Ability to form positive and collaborative relationships with all levels within a multicultural workforce.

Nice To Haves

Associate's degree in a related field preferred and/or an equivalent combination of education and experience.

Responsibilities

Welcome, screen, and direct visitors, customers, etc. to the appropriate party
Operate a multi-line telephone system to answer incoming calls and take action as required.
Screen telephone calls when appropriate and proactively handle any routine matters and requests.
Greets and assists visitors (customers, clients, vendors, employees, and other visitors) in contacting the appropriate employee. Maintain a good rapport with all vendors.
Coordinate and arrange meetings and events, which includes scheduling conference rooms and/or venues, preparing materials, reserving an preparing facilities, organizing catering, setting up room, coordinating transportation requirements, etc.
Provide other administrative duties for management personnel as needed.
Maintain and post employee phone directory for region including adding or deleting users.
Coordinate with the IS department to resolve issues related to the phone system and copiers.
Prepare and post monthly birthday notifications and organize quarterly birthday celebrations (Send out emails and order cake).
Record and change the outgoing greeting on the switchboard for inclement weather/holidays to also include door signs.
Coordinate office services, ie. ordering/maintaining supplies, coordinating maintenance requests, etc. (copiers, printers, postage machine, hvac, plumbing, roofing, cleaning, coffee/soda supplies).
Facilitate postage machine questions and collection.
Assist with company calendar order and distribution.
Prepare business card requests and coordinate orders with the vendor.
Review vendor invoices for accuracy; obtain proper approvals and research when required before forwarding to accounts payable or purchasing.
Serves as ESG data entry support.
Performs other related duties as assigned.