Reception

Arrowhead Programs•Langley, BC

1d•CA$40,000 - CA$45,000•Onsite

About The Position

Special Risk Insurance Managers is looking to add to our growing team with a full-time permanent receptionist. This position is suitable for those without any industry knowledge, but who hold previous reception experience. This position is based in-office 5 days per week as part of a small core group of full-time in-office staff.

Requirements

Experience running a multi-line switchboard
Strong organizational & time management skills to complete assignments effectively and within structured timelines
Strong writing/language & communication skills
Keen eye for detail
Interest in being involved with community outreach and company culture
Customer service experience – positive & professional communication skills
Reliable transportation – we are conveniently located near Carvolth Exchange in Langley if you rely on transit
High school diploma or equivalent

Nice To Haves

Understanding of Microsoft Office Suite, Microsoft Office 365 & Google Drive is an asset
Prior insurance industry knowledge is an asset, but not required

Responsibilities

Answering & transferring calls (multiple lines)
Accepting deliveries & preparing packages for pick-up as required
Maintain accurate workstation equipment logs based on inventory
Workstation equipment intake, distribution & testing at instruction of IT team
Process/typing a variety of insurance related documents
Process policy changes, certificates & endorsements as required
Assist underwriting & senior teammates with servicing files & attaching pertinent information to files
Daily mail delivery to post office
Communicate internally & externally via telephone, email or other methods
Clerical duties, such as electronic filing & maintenance of records

Benefits

Personal support & mentorship
Professional growth & career advancement opportunities
Opportunities to support & volunteer in our communities
Continuing education & professional designations related to your position and the organization
Employee Assistance Program available from Day 1 facilitated through Lyra Health
Extended medical, dental & vision benefits through Canada Life
Teammate Stock Purchase Plan through our parent company Brown & Brown, Inc. (BRO)
RRSP Matching Program facilitated through Canada Life
All required equipment is provided
Increased Stat Holidays & Vacation time
Paid Sick/Personal time
Preferred Partner Discounts