Reception & Guest Experience Coordinator, Part Time
About The Position
Compass Group Canada is part of a global foodservice and support services company with 625,000 employees worldwide. They operate in various locations including schools, hospitals, office buildings, and more. Restaurant Associates, a part of Compass Group Canada, focuses on providing exceptional guest experiences in world-class venues. This role is for an existing job vacancy, working part-time, Tuesday-Thursday from 8:00 am to 2:00 pm. The Reception & Guest Experience Coordinator will report to the onsite Compass lead and collaborate with the onsite Location Lead to create a welcoming environment for employees, executives, and visiting clients of a leading consulting and technology company in downtown Toronto.
Requirements
- Excellent written and verbal communication skills.
- Strong relationship building skills.
- Strong analytical and adaptability skills.
- Strong technical skills and ability to learn and operate internal and external systems.
- Ability to manage competing priorities and meet frequent deadlines.
- Smart serve certified or willingness to become smart serve certified.
- Resourceful learner with an improvement mindset and strong problem-solving abilities.
Nice To Haves
- Degree or working experience in a luxury hospitality environment (corporate, restaurant or hotels) is considered a strong asset.
- Intermediate to advanced proficiency in Microsoft Office (Excel, Outlook, Teams, PowerPoint etc.) preferred.
Responsibilities
- Provide engaging and anticipative service to all office visitors, with a primary focus on the welcome experience.
- Coordinate space reservations and guest registrations from the main reception desk.
- Work closely with facilities, local technology teams, and other key stakeholders to ensure a flawless in office experience.
- Register and check in clients and visitors as required using internal systems.
- Coordinate with external vendors and catering suppliers as required, ensuring the highest level of satisfaction for in office meetings and events.
- Assist with planning and communicating office meetings and community events as required.
- Support activities for security, fire, health, and safety guidelines as required.
- Conduct opening and closing duties.
- Assist with mail and courier duties as required.
- Share information about the office, building, surrounding areas, transportation, local restaurants, and other points of interest.
- Other duties as assigned.
Benefits
- Competitive compensation
- Total rewards offerings will be shared by the Talent Acquisition team during the hiring process.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
