Reception Coordinator
Valley Medical Group•Easthampton, MA
•Onsite
About The Position
Valley Medical Group is seeking a Reception Coordinator to join their reception team at the Easthampton Health Center. This role involves supervising and overseeing the daily operations of the reception department in an assigned health center, including direct supervision of reception staff. The position is ideal for someone looking for a dynamic environment within a provider-owned, multi-specialty group serving a diverse community.
Requirements
- Associate degree in health or business administration (or equivalent experience)
- Prior supervisor experience
Nice To Haves
- 3 – 5 years of experience in providing medical support services
Responsibilities
- Direct supervision of reception staff.
- Oversees staff recruitment and retention.
- Ensures regulatory compliance with HIPPAA and Confidentiality laws.
- Monitors staff performance using established benchmarks.
- Identify opportunities for process improvement and work with management team to plan and implement.
Benefits
- Medical, Dental & Vision Plans
- 401(k) Plan with Company Match
- Health Savings Account (HSA) & Flexible Spending Account (FSA)
- Generous Paid Time Off, Beginning at 17 Days per Year for New Fulltime Employees
- 7 Paid Holidays
- Additional Time Off for Public Service
- Company-Paid Long-Term Disability Insurance
- Company-Paid Life Insurance
- Voluntary Life, Accident and Critical Illness Insurance Options
- Company Wellness Program
- Employee Assistance Program (EAP)
- Employee Referral Program
- Legal Plan insurance
- Pet insurance
- Free On-Site Parking
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
