Reception Clerk II
About The Position
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. This role is a Full-time position with a scheduled weekly hour of 40. The department is Transportation and Logistics. The work shift is UR - Day. The compensation range is $18.00 - $25.14 per hour. The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Requirements
- High School diploma and 2 years of related work experience required
- Or equivalent combination of education and experience
Responsibilities
- Receives visitors, patients and/or staff members and answers telephones.
- Provides direction and assistance requiring working knowledge of departmental organization and procedures.
- Performs clerical duties incidental to the receptionist function.
- Receives visitors in a friendly and professional manner.
- Resolves inquiries or issues in a timely and efficient manner.
- Provides assistance or directs to the appropriate office or person.
- Exercises discretion and interpretive judgment in frequent, and often stressful, contacts with public.
- Manages visitor sign-in procedures and issues badges as necessary.
- Answers, screens, and forwards incoming phone calls.
- Performs data entry and maintains electronic and physical filing systems.
- Schedules appointments and arranges for meetings.
- Relays information, exercising tact to maintain good relations.
- Provides clerical assistance such as completing forms, sorting mail, typing reports, posting records, maintaining files, etc.
- Maintains a tidy reception area.
- Handles incoming and outgoing mail as needed, including packages and deliveries.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
