Recepcionista de la Oficina del Condado de Cobb

Atlanta Legal Aid Society•Marietta, GA
•Onsite

About The Position

Atlanta Legal Aid Society (“Legal Aid”) seeks a Spanish and English Speaking Intake Receptionist to work in its Cobb County Office. Our non-profit law firm represents low-income people in a variety of civil legal matters, including family, housing, consumer, public benefits, education, and health law, in a five-county service area (Clayton, Cobb, DeKalb, Fulton, Gwinnett). The Cobb Office currently consists of a Managing Attorney, an Office Administrator, an Intake Receptionist, a Navigator, 7 Staff Attorneys, and 2 Paralegals. This position is in-office.

Requirements

  • Two years of experience as a receptionist, legal secretary, or similar position required
  • Excellent interpersonal, verbal and written communication, listening, and organizational skills
  • Proven ability to maintain confidentiality and handle sensitive information with discretion
  • Ability to build and maintain positive working relationships with colleagues
  • Strong technological skills and the ability to operate a multiline telephone lines
  • Proficiency in languages other than English and Spanish

Nice To Haves

  • One to two years of experience working in social services, a legal nonprofit or comparable setting preferred
  • Demonstrated commitment to public service and previous work with low-income people with an appreciation for diversity are strongly preferred
  • Patience, compassion, people skills and problem-solving skills
  • Commitment to the mission and values of Atlanta Legal Aid

Responsibilities

  • Welcome clients and visitors to the office, providing a positive first impression.
  • Direct clients and visitors to the appropriate department, agencies, and resources.
  • Answer incoming phone calls, screen and direct calls, and take messages when necessary.
  • Handle incoming and outgoing mail, faxes, and emails.
  • Assist with filing documents, maintaining client files, and potentially preparing documents like letters or memos.
  • Gather information to determine income eligibility, in addition to other eligibility requirements.
  • Enter client information into Legal Server and verify information accuracy.
  • Order and manage office supplies to ensure the reception area and other areas of the office are well-stocked.
  • Organize and maintain the Reception Area.
  • Assist attorneys and legal staff with various administrative tasks, such as preparing documents, scheduling client meetings, and booking conference rooms.
  • Maintain confidentiality regarding client information and legal matters.
  • Maintain a professional appearance and demeanor at all times.
  • Other tasks as assigned.

Benefits

  • 16 paid holidays in 2026
  • 6 weeks of paid time off (accruing at 2.5 days per month)
  • 6 weeks of parental leave (12 weeks after one year)
  • Individual health insurance, including optional dental and vision coverage, with partial payment for dependent health insurance
  • Life, long-term, and short-term disability insurance
  • Salary reduction option for a flexible spending account
  • Educational loan reimbursement up to $600 per month (after a set off of other loan reimbursement amounts)
  • Voluntary tax-sheltered annuity with a 3% match
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