2nd Shift Receiving Supervisor

CTDI•Coatesville, PA

5d•Onsite

About The Position

CTDI is seeking a Receiving Supervisor to oversee a team responsible for coordinating the receiving process. This role ensures incoming shipments are checked for accuracy, quality, and quantity, supporting the efficient and accurate receipt of goods and materials in the warehouse and driving P&L results. The position is for the 2nd Shift, operating from 4:30 PM to 12:30 AM, Monday through Friday.

Requirements

2+ years of prior experience, preferably in a logistics function.
Strong knowledge of receiving processes and procedures.
Competent in maintaining accurate and organized records.
Demonstrates effective leadership and interpersonal skills, able to communicate, motivate, and influence others within the organization.
Capable of managing a busy workload, organizing tasks, and meeting deadlines consistently.
Demonstrates problem-solving abilities and effective decision-making skills.
Ability to work effectively in a fast-paced and dynamic environment.
Strong computer skills, including proficiency in Microsoft Office.
Capacity to engage with customers in a professional manner.
United States (Required)
Must be 18 years of age

Nice To Haves

Previous experience working in a high-volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation a plus
General knowledge of OSHA Standards
Supervising temporary staff
Experience working with UKG and Kronos

Responsibilities

Supervise a team of employees responsible for the handling and processing of inbound consumer product freight.
Ensure compliance with customer requirements for accurate and timely purchase order processing.
Organize the record keeping of damaged or defective items and discrepancies with regard quantities or weights.
Prepare/draft action plans for new and existing processes to enhance efficiency and uphold quality standards.
Assists in P&L forecasting and analysis, alongside labor planning and scheduling.
Communicate effectively with management and customers to ensure SLAs are met and issues are promptly resolved.
Collaborate with other departments to ensure timely and efficient distribution of goods.
Provide training, motivation, and support to employees regarding company and departmental procedures, development opportunities, and departmental processes.
Responsible for meeting or surpassing daily Key Performance Indicators (KPIs), with accurate reporting that consistently exceeds customer expectations.
Engages in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment.
Provide first level of support for any escalated issue during work shift.
Ensure compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors.
All other duties assigned, based on the business the warehouse supports.