Receiving Supervisor

SupplyHouse.com • Farmers Branch, TX

5d • Onsite

About The Position

Real people. Real service. At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a new Receiving Supervisor to join our growing Fulfillment Center network. This individual will report into our Inbound Manager and is responsible for the oversight, development, and accountability of the Receiving Team and Put Away Team. If you are looking for a career that will allow you to motivate team members and support management, this is the job for you!

Requirements

• High school diploma or GED equivalent
• 1-2 years of leadership experience in a fulfillment, warehouse, or distribution environment
• Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality standards
• Demonstrated ability to train, coach, and develop associates to achieve departmental goals
• Working knowledge of warehouse management systems (WMS), RF scanners, and standard operating procedures
• Strong understanding of safety practices and ability to promote a safe and compliant work environment
• Fundamental understanding of inventory, supply chain and logistics concepts
• Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel)
• Strong problem-solving, attention to detail, and time management skills
• Exceptional verbal and written communication skills
• Ability to work independently, multitask, and follow process and standard procedures
• Ability to push and pull objects up to 60 pounds of force independently
• Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day

Nice To Haves

• Prior experience collaborating cross-functionally to implement process improvements or operational initiatives
• Familiarity with performance management, including conducting feedback sessions and supporting employee development

Responsibilities

• Oversee the daily functions of the Receiving team to ensure all material is checked in and put away in its appropriate location in a timely and accurate manner
• Follow up on discrepancies and inconsistencies with purchase orders
• Ensure the receiving area is clean, safe, orderly, and functioning properly
• Lead shift start-up meetings and relay any staffing/volume concerns to the Inbound Manager
• Assign work to Receiving Associates
• Record and check the quantity and quality of products received
• Ensure POs are completed within the provided deadline
• Track the performance of each team member and provide consistent feedback regularly along with check-ins
• Ensure individual and departmental KPI success
• Conduct monthly check-ins with each member of the Receiving team in order to establish rapport and provide feedback
• Immediately address all personnel and performance related incidents that arise
• Ensure associates timecards are accurate and up to date
• Attend and participate in the HR Leadership meetings twice a month
• Execute all projects and process improvements developed in partnership with the Inbound Manager to support site growth
• All members of leadership are expected to lead by example and maintain professional standards in the workplace

Benefits

• Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
• 401(k) with up to 4% company match
• Paid vacation, sick time, and holidays
• Company-paid life insurance and long-term disability
• Discounted auto, home, and pet insurance programs
• Flexible Spending Account (FSA)
• Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
• $750 annual professional development budget
• LinkedIn Learning membership
• Company rewards and recognition program
• Ownership for All program
• Monthly catered lunches
• Team building activities
• Out-of-office events
• Micro Markets
• Annual merit and bonus opportunities
• Hands-on training
• Internal mobility options
• Donation drives, employee-nominated contributions, support for non-profit organizations

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED