Receiving Specialist
Brio Water Technology•City of Industry, CA
•Onsite
About The Position
Brio Water Technology is seeking a detail oriented and dependable RMA / Receiving Specialist to support our warehouse and operations team. This role is responsible for managing incoming shipments, processing customer returns (RMA), maintaining accurate inventory records, and ensuring products are received, inspected, and organized efficiently. The ideal candidate is organized, hands-on, comfortable working in a fast-paced warehouse environment, and able to communicate effectively across departments including customer.
Requirements
- 1–3 years of warehouse, receiving, inventory, or returns processing experience preferred
- Comfortable using computers and data entry systems
- Ability to lift up to 50 lbs and stand for extended periods
- Reliable, punctual, and team-oriented mindset
Nice To Haves
- Experience with RMA processing, inventory systems, or warehouse management systems is a plus
- Forklift experience is a plus but not required
- Experience in ecommerce, consumer products, or distribution environments
- Familiarity with Shopify, ERP, or WMS systems
- Strong communication and problem-solving skills
Responsibilities
- Receive, inspect, and verify incoming shipments against purchase orders and packing slips
- Unload deliveries and organize inventory within the warehouse
- Identify and report damaged, missing, or incorrect items
- Accurately enter inventory and receiving data into warehouse management systems
- Label and organize products for proper storage and fulfillment
- Maintain cleanliness and organization of receiving areas
- Process customer returns and Return Merchandise Authorizations (RMAs)
- Inspect returned products for damage, defects, or missing components
- Determine whether products should be restocked, repaired, quarantined, or discarded
- Coordinate with customer service and operations teams regarding return issues
- Maintain accurate records of return activity and product disposition
- Assist in identifying recurring product or shipping issues through return trends
- Assist with inventory counts and cycle counts as needed
- Support shipping and warehouse operations during high-volume periods
- Follow warehouse safety procedures and company policies
Benefits
- Medical, Dental, Vision, Life Insurance
- 401K Retirement Plan
- Paid Vacation Time
- Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
