Receiving & Sales Associate PT

Kitchens for Good•San Diego, CA

6d•$17 - $20•Onsite

About The Position

The Receiving & Sales Associate is responsible for receiving, sorting, and pricing donated goods while delivering excellent customer service. This role supports both back-of-house receiving operations and front-of-store interactions, including answering questions, sharing Kitchens for Good’s mission, and occasionally operating the cash register. The position also assists with basic event coordination for in-store events and donor engagement activities and plays an active role in training and guiding volunteers working in the store.

Requirements

High school diploma or equivalent.
Ability to operate available equipment, such as cash registers, calculators, or scanners.
Basic mathematical skills, as needed to make change and give refunds.
Ability to efficiently navigate and utilize electronic devices (mobile devices and computers such as Apple, Samsung, or Google products.)
Entry level experience and knowledge in Microsoft office 365 programs (Excel, Word, Power Point, One Drive, and Share Point).

Nice To Haves

6 months of cash handling and/or customer service-related experience preferred.

Responsibilities

Greet donors warmly and safely receive donated items.
Sort, inspect, and categorize donations following quality and safety guidelines.
Price merchandise accurately according to established procedures.
Organize processed items for timely placement on the sales floor.
Maintain a clean and safe receiving and processing area.
Follow all safe lifting and equipment-handling protocols.
Follow established opening and closing procedures.
Answer customer questions regarding merchandise, pricing, and store policies.
Share Kitchens for Good’s mission and programs with donors and shoppers.
Assist customers on the sales floor by providing product information and support.
Process customer transactions accurately, including handling a variety of payment types, processing returns and exchanges, and balancing the cash register in accordance with policies and procedures.
Respond to customer complaints professionally, ensuring issues are addressed or escalated appropriately.
Restock shelves and support visually appealing merchandise displays.
Welcome and support volunteers working in receiving, sorting, merchandising, and events.
Provide hands-on training to volunteers on store procedures, safety guidelines, and quality standards.
Assign tasks to volunteers based on skill level and store needs.
Model excellent customer service and reinforce Kitchens for Good’s mission and values.
Communicate volunteer progress or needs to supervisors.
Assist with planning, setup, and breakdown for small in-store events and donor engagement activities.
Prepare materials, merchandise, or displays needed for events.
Provide onsite customer support and hospitality during events.
Collaborate with staff and volunteers to ensure smooth event logistics.
Communicate effectively with team members about donations, inventory, and operational needs.
Assist with general store upkeep, cleanliness, and safety.
Support loss-prevention procedures.
Contribute to a positive, collaborative, mission-driven team environment.