Receiving Agent

Turnberry Ocean Colony Master Association Inc•Sunny Isles Beach, FL

7h•Onsite

About The Position

Turnberry Ocean Colony is a premier luxury residential community located along the beachfront of Sunny Isles, Florida. Renowned for its world-class amenities, elegant environment, and commitment to exceptional service, Turnberry offers a professional yet welcoming workplace culture. Our team takes pride in upholding the highest standards of excellence, working together to deliver an unparalleled experience for our residents and guests. The Receiving Officer ensures the highest level of resident and guest satisfaction by offering prompt, professional, courteous, and dedicated services. This role actively contributes to the department to complete tasks, meet goals, or manage projects. Overall, this position is responsible for and dedicated to providing recognition, satisfaction, and value to the residents and their guests, while continuously improving efficiency, accuracy, productivity, and service standards.

Requirements

Excellent problem-solving and critical-thinking skills
Must have a positive attitude with the ability to remain flexible and patient
Excellent organizational and multitasking skills

Responsibilities

Greeting all Residents and Guests warmly
Receiving all shipments and packages
Recording and track shipments and packages
Communicate all entries effectively with the Director of Security & relevant parties
Contacting unit owners to advise of package arrival at the property
Conducting routine audits of the receiving area to ensure packages are accounted
Actively identifying safety hazards and breaches of security and communicating these hazards immediately to the appropriate departments
Ability to check video footage, capture and retain video
Delivering packages to residents in a timely manner
Accurately compiling all appropriate reports in accordance with company policies and procedures
Monitoring all vendors, visitors, movers, and employees entering and leaving the facilities
Taking feedback from residents
Following all points of SOP for the opening and closing of their shift
Always supporting safe work habits and a safe working environment