Receiving & Inventory Control Supervisor

Casco International LLCShelby, NC
Onsite

About The Position

The Receiving and Inventory Control Supervisor is responsible for the daily management of receiving employees, providing necessary training, and filling in for Receiving Clerks when needed. This role involves assisting with unloading shipments, completing purchase order receiving transactions, stocking inventory, and inspecting merchandise for quality and accuracy. The supervisor will generate reports, reconcile inventory quantities, manage product placement, and process customer returns. Key responsibilities include coordinating with carriers, maintaining a clean and safe receiving area, monitoring inventory levels, tracking orders, and investigating inventory issues. A significant part of the role involves managing all inventory transactions within Microsoft Dynamics 365 Business Central, ensuring real-time accuracy, and performing weekly cycle counts and annual physical inventory counts. The supervisor will lead the daily execution of receiving, inventory control, warehouse put-away, and inventory accuracy processes, utilizing Microsoft Dynamics 365 Business Central and managing barcode scanning processes with Insight Works Warehouse Insight and mobile scanning devices. They will also monitor and troubleshoot inventory discrepancies, train warehouse personnel on systems and procedures, support warehouse technology implementations, develop inventory control procedures for accuracy and audit compliance, monitor accuracy metrics, and assist with warehouse layout and slotting strategies. The role also includes maintaining overstock and defective inventory processes, collaborating with other departments, maintaining equipment, ensuring safety guidelines are met, and recommending improvements.

Requirements

  • High school diploma or GED required.
  • Minimum of 3 years of supervisory experience in receiving, warehouse, inventory control, or distribution operations required.
  • Experience utilizing ERP systems in a warehouse or distribution environment.
  • Experience with barcode scanning technology and inventory control systems.
  • Strong understanding of inventory accuracy, cycle counting, physical inventories, and inventory reconciliation.
  • Ability to analyze inventory discrepancies and implement corrective actions.
  • Proficiency with Microsoft Excel, reporting tools, and data analysis.
  • Experience training employees on warehouse systems and operational procedures.
  • Certified to operate forklift or ability to obtain certification.
  • Ability to lift up to 50 lbs.

Nice To Haves

  • Associate’s degree in supply chain, Logistics, Operations Management, Business, or related field preferred.
  • Experience with Microsoft Dynamics 365 Business Central.
  • Experience with Insight Works Warehouse Insight, Dynamic Ship, License Plates, or similar warehouse technology solutions.
  • Experience leading system implementations or process improvement initiatives.

Responsibilities

  • Daily management of receiving employees and provide necessary training.
  • Fill in when needed for Receiving Clerk for time off (vacations, sickness, or personal time).
  • Assist with unloading incoming shipments, completing purchase order receiving transactions and stocking inventory to correct warehouse locations.
  • Inspect merchandise upon receipt to verify quality and accuracy.
  • Generate reports and reconcile inventory quantities.
  • Responsible for product placement within the warehouse and material handling activities.
  • Process customer returns and assist with defective returns to vendors.
  • Coordinate with carriers regarding deliveries and damaged freight decisions.
  • Ensure receiving area is clean, organized, and safe.
  • Monitor and maintain current inventory levels, track orders, and investigate inventory issues.
  • Manage all inventory transactions within Microsoft Dynamics 365 Business Central and ensure inventory records accurately reconcile to physical inventory quantities.
  • Perform weekly cycle counts and oversee annual physical inventory counts.
  • Lead the daily execution of receiving, inventory control, warehouse put-away, and inventory accuracy processes utilizing Microsoft Dynamics 365 Business Central.
  • Manage and maintain warehouse barcode scanning processes using Insight Works Warehouse Insight and related mobile scanning devices.
  • Ensure all inventory transactions, receipts, transfers, put-aways, picks, adjustments, and cycle counts are accurately recorded in Business Central in real time.
  • Monitor and troubleshoot inventory discrepancies, transaction errors, and system exceptions to maintain inventory integrity.
  • Train, coach, and support warehouse personnel on Business Central, barcode scanning procedures, and standard operating procedures.
  • Support implementation and ongoing optimization of warehouse technology solutions, including barcode scanning, inventory management, license plate tracking, and shipping systems.
  • Develop and maintain inventory control procedures supporting inventory accuracy, traceability, and audit compliance.
  • Monitor inventory accuracy metrics and implement corrective action plans when discrepancies occur.
  • Assist with warehouse layout optimization, slotting strategies, and inventory location management.
  • Maintain warehouse overstock locations and defective inventory processes.
  • Work closely with Purchasing, Client Services, Program Materials, and Operations departments.
  • Maintain equipment and coordinate repairs with vendors as needed.
  • Ensure safety and operational guidelines are met.
  • Recommend improvements to reduce cost and increase productivity.
  • Complete other duties as assigned.
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