Receiving Clerk

Fox•Los Angeles, CA

6d•Onsite

About The Position

The Fox Studio Lot is looking for a Receiving Clerk to join their team! This role involves acting as a direct liaison to employees, clients, vendors, and various trades, and actively participating in the day-to-day operations for Studio Lot Resources. Responsibilities include responding to incoming service requests, utilizing an electronic ticketing system, providing status updates, performing general clerical duties, and managing inbound and outbound material.

Requirements

Prior experience in shipping/receiving, warehouse operations, or mail services
Strong working knowledge of shipping software across multiple platforms and inventory management systems
High level of interpersonal, verbal, and written communication skills
Exceptional resourcefulness with a proactive mindset and outstanding organizational skills
Self-starter who exercises sound judgement, takes initiative, and performs responsibilities independently with minimal supervision while maintaining accountability for results
Proficient in FOX’s software suite: MediaPulse, Coupa, FMI, ServiceNow, Fox Convene, and SCLogic
Able to manage a high volume of work by balancing priorities effectively amongst a variety of diverse tasks
Able to follow standardized operating procedures
Able to repetitively lift, carry, pull, push, and transport up to 50 lbs.
Able to stand, walk, and sit as required to perform all job functions
Able to work overtime with short notice
Ability to maintain a working knowledge of all USPS, UPS, DHL, and FedEx regulations
Ability to readily adapt to changing requirements
Ability to repetitively reach overhead and below the knees, including bending, twisting, pulling, and stooping; moving through narrow, confined, or elevated spaces, over sloping, uneven, or slippery surfaces and steps; walking up and down stairs, service ramps and using elevators
Ability to operate PCs, Macs, handheld devices, mailing and shipping equipment/software (scales, meter machines, etc.)
Ability to operate in a dynamic, fast paced, demanding startup environment
Ability to train across multiple job functions
Dependable/reliable with excellent attendance record.
Valid California driver's license (without restrictions)
Team player, with the ability to work well with others
Polite and friendly with the ability to work with all co-workers, staff and customers

Responsibilities

Act as a direct liaison to employees, clients, vendors, and various trades
Actively participate in day-to-day operations for Studio Lot Resources, including but not limited to responding to incoming service requests via e-mail, telephone, voicemail, or in person.
Accurately identify, diagnose, prioritize, log, and dispatch the appropriate team
Utilize the electronic ticketing system according to department procedures for the opening, closing, resolution, escalation, and tracking of all service requests
Provide status updates and completion information to client and/or internal teams
Perform general clerical duties including but not limited to ordering supplies, placing service calls for equipment, filing, document scanning, folding, stuffing, stapling, addressing, metering, record keeping and photocopying
Receive, sort, and deliver parcels and packages as needed
Coordinate, process, and track inbound and outbound material from carriers, freight forwarders, and third-party logistics providers utilizing various software applications
Create an outstanding customer service experience by finding solutions that meet client shipping/receiving needs
Execute daily shipping/receiving activities with a focus on efficiency
Inspect inbound and outbound shipments for damage, discrepancies, and completeness
Track custody using an internal package tracking system on shipping/receiving transactions, including receiving client signatures for received material
Store, organize, and maintain all shipments and various parcels as needed, ensuring all items can be quickly retrieved
Operate material handling equipment (e.g., forklifts, pallet jacks, hand trucks, and lifts)
Prepare and label outbound shipments in compliance with company standards and carrier regulations, including Bills of Lading and Customs Declarations
Maintain accurate shipping/receiving and inventory records, perform regular audits
Assist with continuous improvement initiatives to streamline shipping/receiving workflows
Perform other duties as needed, including coverage for other Studio Lot Resources departments or job functions
Maintain confidentiality of company and client information, data, and materials
Adhere to all departmental and company safety and security policies and procedures, and report any maintenance problems, safety hazards, accidents, or injuries
Perform all duties in a professional, positive manner with a can-do attitude