About The Position

To assist customers in their shopping experience by ensuring all products delivered to the store are handled, stored and managed properly.

Requirements

  • Completion of ongoing training and development as listed on the Cosentino Learning Plan.
  • Maintain a valid Cosentino’s DSD Certification (renewed annually).
  • Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
  • Demonstrates the basic math and reading skills required for the position.

Nice To Haves

  • A high school diploma or equivalent is preferred.

Responsibilities

  • Effectively manages company finances by counting and entering correct quantities for items received to ensure accurate deliveries from vendors, effectively manages vendor credits before check-in process begins, and confirming that final DSD documents are within $2.50 of vendor costs.
  • Effectively follows through on documentation by signing, stamping, and filing all final delivery copies each day and properly notes any refused liquor items on company invoices.
  • Knows the store’s products, procedures and policies and can accurately and courteously answer vendor and customer questions.
  • Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store.
  • Effectively monitors back door security by maintaining visual contact with the doors at all times when it is unlocked and/or open and ensures roll up doors are locked and secured when not in use.
  • Demonstrates proper receipt of product in the staging area away from back stock and accurately counts and enters quantities for each individual item received.
  • Able to operate, clean and maintain all equipment safely and competently.
  • Meet or exceed productivity standards to produce desired team and individual results.
  • Shows a focus on customer satisfaction and convenience by scanning each vendor item into the hand-held when product arrives to ensure all UPCs are in the system.
  • Actively works to keep the work area and the department as a whole clean and safe for vendors, customers and coworkers.
  • Able to quickly unload incoming shipments and neatly stock them in their designated areas without damaging merchandise.
  • Addresses vendor and/or customer complaints in a professional manner and recognizes when it is appropriate to involve a member of the store management team.
  • Knows and implements the Cosentino Customer Service Standards.
  • Maintains high level of security by inspecting all empty boxes, packages and trays for product before vendors leave the store, as well as verifying receipts for any purchases.
  • Effectively maintains control over the number of drivers allowed in the receiving area and monitors activities to ensure the highest level of security.
  • Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.
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