PT Receiver/ Retail Pricing Coordinator

Ahold DelhaizeAugusta, GA
Onsite

About The Position

This role involves two primary functions: ensuring the proper receiving of Direct Store Delivery (DSD) products according to Food Lion policies and procedures, and providing quality customer service while managing price changes and maintaining accurate retail pricing. The position requires adherence to standard practice manuals, maximizing sales through excellent customer service, and minimizing shrink through proper procedures. Key responsibilities include managing vendor receiving, resolving discrepancies, implementing promotions, verifying plan-o-grams, handling invoices and returns, managing reclaim and damages, and ensuring accurate pricing and tag replacement for all items.

Requirements

  • High school graduate or equivalent preferred.
  • Excellent interpersonal, organizational, communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to use technical information to solve problems.
  • Must meet minimum age requirements to perform specific job functions.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
  • Ability to use computers and other communication systems required to perform job functions.
  • Perform repetitive hand and arm motions.
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
  • Pull or push up to 75 lbs. on occasion.
  • Stand 100% of the time, frequently walking short distances.
  • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
  • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator.
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level.
  • Meet established volume activity standards for the position.
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
  • Have sufficient visual ability to check ID cards, checks, invoices and other written documents.

Responsibilities

  • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service.
  • Protect company assets through the proper and accurate receipt and return of DSD product.
  • Demonstrate and execute proper vendor receiving policies established by Food Lion.
  • Work with vendors to resolve vendor errors, policy violations or excessive inventory.
  • Ensure timely promotions by all vendors.
  • Ensure weekly merchandising notes are implemented timely.
  • Verify that DSD plan-o-grams are accurate.
  • Account for daily and weekly DSD tickets, beer and wine invoices and properly file.
  • Check EDI invoices to ensure there are no outstanding invoices.
  • Handle all reclaim and damages.
  • Responsible for consistently conducting CAO related activities, stocking, and rotating cigarette cartons.
  • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO).
  • Ensure that all advertising and sales promotion materials are properly utilized.
  • Replace tags for each item that changes price in all departments.
  • Scan the product or tag for each price change to ensure accuracy.
  • Maintain signage for displays during the price change process.
  • Make tag corrections on any item not transmitted according to price changes.
  • Pull tags and hangs closeouts for items deleted.
  • Verify prices and tags for 1000 items in the store each week, using the wireless hand held unit, according to the schedule supplied by the Customer Support Center and corrects any differences.
  • Order and maintain all Warehouse and DSD replacement shelf tags.
  • Maintain tags for new items and ensure that the items scan correctly.
  • Communicate prices not transmitted correctly or any “not on files” to the Customer Support Center via Voice of Retail.
  • Understand and follow Food Safety and Workplace Safety guidelines and procedures.
  • Observe and correct all unsafe conditions that could cause associate or customer accidents.
  • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
  • Ensure compliance with local, state and federal regulations.
  • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
  • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
  • Perform all other duties as assigned.
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