Walser Auto Glass Recalibration Specialist
Walser Automotive Group•Bloomington, MN
•$55,000 - $65,000
About The Position
Collision & Glass, an affiliate business of the Walser Automotive Group, specializes in autobody, dent, and glass repair. At Walser Automotive Group, we believe every detail matters. Our Collision & Glass teams play a key role in restoring vehicles to pre-accident condition, delivering quality repairs and exceptional service our customers can trust. Join a team that values craftsmanship, teamwork, and doing the job right the first time — that’s the Walser Way.
Requirements
- Must be at least 18 years of age
- Ideal candidate will have a proven track record in sales and data management
- Professional attitude and willingness to adapt to business needs
- Strong sales, customer service, and interpersonal skills
- Excellent verbal and written communication skills
- Must have a valid driver’s license and acceptable driving record
Responsibilities
- Implement and manage a daily service to sales process
- Manage monthly and ad hoc database and equity mining campaigns and initiatives
- Serve as an expert user in CRM (DriveCentric) and data mining technology platform (AutoAlert) to support the needs and requests of the dealership
- Manage CRM business rules, plan management, lead source management, maintenance, and user management
- Establish best practices for digital lead handling and adapt strategy to align with changes in business need
- Monitor incoming leads and distribute equitably to the sales team in a timely manner
- Drive incremental sales, service, and acquisition appointments and opportunities through proactive outreach and marketing campaigns to existing customers and unsold opportunities
- Manage daily, weekly, and monthly reporting of key metrics using various platforms
- Work closely with General Manager and Sales Managers to identify and coach Customer Specialists that are under performing
- Assist managers and sales staff with work plans to ensure quality and completion
- Uphold Walser’s Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded
Benefits
- Paid Time Off (PTO)
- Career Growth & Opportunity for Advancement
- Fertility & Adoption Assistance
- Comprehensive Health Benefits (medical, dental, vision, HSA, FSA)
- Life Insurance & 401(k) with Employer Match
- Paid Clothing Program
- Employee Discounts
- Employee Resource Groups
- Community Involvement
- Employee Assistance Program (EAP)
- Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
