Rebuild (Repair) Project Coordinator

Royal RestorationSpringfield, VA
1d$51,938 - $62,549Onsite

About The Position

Royal Restoration is a growing property damage restoration company specializing in emergency services (water, mold, fire), contents services, and full reconstruction. We work closely with insurance carriers, TPAs, property managers, and homeowners to deliver fast, compliant, and high-quality restoration services. We are seeking an experienced Rebuild (Reconstruction) Project Coordinator with strong TPA/SLA workflow experience to support and help grow our Reconstruction Division . This role is ideal for someone who is organized, proactive, and experienced with keeping repair projects moving—from approval to completion—while maintaining strong communication and documentation. The Rebuild Project Coordinator is responsible for coordinating repair/reconstruction jobs from intake/assignment through completion and billing support. This role requires strong understanding of insurance repair workflows, documentation standards, scheduling, and subcontractor/material coordination—especially within TPA-driven programs .

Requirements

  • TPA program experience / SLA-driven coordination experience (repair/rebuild side)
  • Experience coordinating reconstruction/repair projects in restoration or construction
  • Strong scheduling, follow-up, and multi-project management skills in a fast-paced environment
  • Excellent written/verbal communication and customer service
  • Strong attention to detail and documentation discipline
  • Comfortable using project management, estimating, and documentation tools (Dash/Xactimate platforms a plus)

Nice To Haves

  • Xactimate experience (or ability to learn quickly)
  • Experience with large-loss, multi-unit, or multi-trade rebuilds
  • Knowledge of insurance billing, invoicing, and change order processes
  • Prior restoration office or construction coordination background

Responsibilities

  • Coordinate reconstruction/repair projects (drywall, painting, flooring, cabinetry, trim, electrical, plumbing, HVAC, etc.)
  • Manage job intake, customer communication, work authorizations, and required documentation
  • Support compliance for TPA programs and SLA/KPI timelines , including (as applicable): Contractor Connection Alacrity Sedgwick
  • Schedule project milestones: site visits, walkthroughs, material deliveries, subcontractors, inspections, and completion dates
  • Request, collect, and organize subcontractor bids , scopes, COIs, W-9s, pricing, and availability
  • Coordinate ordering and tracking of materials (cabinets, flooring, drywall, paint, fixtures, etc.) to prevent delays
  • Maintain clean job documentation: photos, signed approvals, change orders, invoices, and notes
  • Assist with estimates, supplements, and approval requests (with PM/Estimator support)
  • Track job progress from start to finish and help prevent delays, denials, and missed deadlines
  • Communicate with adjusters, TPA reviewers, property managers, subs, and customers
  • Maintain accurate internal job status tracking and reporting for leadership and project managers
  • Support project managers and field teams with day-to-day coordination to ensure smooth execution

Benefits

  • 401(k)
  • Dental insurance
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Competitive salary
  • Opportunity for advancement
  • Signing bonus
  • Training & development
  • Tuition assistance
  • Bonus based on performance
  • Free uniforms
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