Real Estate Tax Info/ Collections Specialist

Lake CountyWaukegan, IL
Onsite

About The Position

Are you looking for a challenging role within an organization that provides rewarding compensation, an excellent benefit package and career growth opportunities? If so, Lake County Government is the place for you. Comprised of nearly 3,000 employees, it is our goal to positively serve the residents of Lake County while working with a purpose. We believe our employees should take pride in the work they accomplish while truly respecting a collaborative work environment. A Real Estate Tax Information and Collections Specialist is on the front line for customer service and cashiering within local government, ranging from handling transactions in the County property tax system, answering taxpayers’ questions on the phone, and handling property tax documents to resolving taxpayer questions and issues. Your day will consist of resolving problems or discrepancies concerning customers’ accounts, analyzing and summarizing statistical data, and preparing reports. You will also be assigned cashiering duties on a rotating basis. You will have endless opportunities to impact and make a difference within Lake County. Building working relationships with employees, 30 countywide departments, and the public is sure to keep you interested and continuously learning.

Requirements

  • Customer service and problem-solving skills
  • High School Diploma or GED
  • 2 years related experience in property tax administration or bank experience
  • Basic to intermediate knowledge of MS Office, especially Excel
  • Cash handling experience highly desirable
  • Spanish language highly desirable

Responsibilities

  • Customer service by phone and in-person
  • Problem solving
  • Multi-tasking
  • Preparing reports
  • Cashiering

Benefits

  • Rewarding compensation
  • Excellent benefit package
  • Career growth opportunities
  • Flexible working hours
  • Comprehensive wellness and training program
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