Real Estate Operations Coordinator

HomeSmart ServicesScottsdale, AZ
Onsite

About The Position

The Real Estate Operations Coordinator must deliver exceptional customer service through expert handling of our customers' (real estate agents) commission orders and files via phone, email and in-person meetings. As an ambassador of the HomeSmart Brand and first point of contact for agent concerns, the Real Estate Operations Coordinator team must interact with all customers and clients in a professional manner and leave a lasting impression. The Operations team must also maintain knowledge of the company departments and day-to-day operations in order to assist clients and service providers that are in daily contact with the company. If you are someone who has exceptional customer service and the ability to multitask with administrative tasks then this is the position for you!

Requirements

  • Exceptional customer service skills
  • Ability to multitask with administrative tasks

Responsibilities

  • Deliver exceptional customer service through expert handling of customers' (real estate agents) commission orders and files via phone, email and in-person meetings.
  • Act as an ambassador of the HomeSmart Brand and first point of contact for agent concerns.
  • Interact with all customers and clients in a professional manner and leave a lasting impression.
  • Maintain knowledge of company departments and day-to-day operations to assist clients and service providers.

Benefits

  • Salary depending on experience
  • Eligible for quarterly bonuses
  • Comprehensive benefits package (medical, dental, vision)
  • 401k with company match
  • PTO
  • Paid holidays
  • Pet insurance
  • Wellness initiatives
  • Employee engagement events
  • Employee recognition and rewards
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