Real Estate Lending Processor I

OE Federal Credit Union • Livermore, CA

1d • Onsite

About The Position

Join the Best “UNION” Credit Union Around! In 1964, OE Federal Credit Union opened its doors to serve union members with a simple goal of providing a better alternative to banks. A credit union is more than a financial institution. We are a community, a family. Our teams are our greatest asset, we are energetic, dynamic, and passionate about assisting our members with financial wellness. Built on the foundation of union pride, OE Federal is a 1.4 billion company and the country’s largest labor-based credit union serving more than 115,000 members nationwide! Our People Make the Difference! Are you looking to take on a dynamic and challenging role? OE Federal is seeking to hire an Real Estate Lending Processor I! Your Purpose You will be responsible for developing, expanding and maintaining the credit union’s relationship with members by efficiently processing and collecting and completing loan conditions and providing resulting credit decisions and loan pricing information to members.

Requirements

• High School Diploma/GED AND minimum 1 year of work experience in a similar role required.
• Experience with Calyx Point or similar mortgage loan origination system required.
• Excellent interpersonal, verbal and written communication skills required.
• Proficiency with Microsoft Word, Excel and Outlook required.

Nice To Haves

• Bilingual in English and Spanish preferred.

Responsibilities

• Process inbound and outbound mortgage loan-related phone calls from members, co-workers and third-party vendors (appraisal companies, title companies, etc.) on a daily basis.
• Actively listen to and respond to member, co-worker, and vendor needs while having a courteous and helpful attitude.
• Support customers and call center, branch and other real estate lending employees by: Responding to mortgage lending questions; Discussing financial and credit data and customer financing objectives; Advising on mortgage product and pricing options that address the defined financing objectives; and Evaluating mortgage loan applications and supporting information and documentation (credit reports, appraisals, title reports, etc.) efficiently and providing corresponding loan decisions quickly.
• Collaborate seamlessly with colleagues across departments and branches to deliver optimal and efficient service to our members.
• Uphold a standard of professionalism actively fostering positive relationships internally and externally.
• Develop and maintain a comprehensive understanding of the credit union’s products and services, ensuring compliance with applicable Federal and State laws, Credit Union banking regulations, and OE Federal Credit Union’s policies and procedures and current promotions.
• Perform other related duties as assigned.

Benefits

• Medical, dental and vision benefits that cover the employee, spouse and dependents
• Retiree medical benefits
• A defined benefit Pension Plan with 100% employer contributions of $3.50/hour
• $10,000 Life Insurance
• $5,000 Accidental Death and Dismemberment
• 11 ½ Paid Holidays per year
• 17 days of Paid Time Off (PTO) to start
• Annual Performance Bonus Program – Up to 5% of employee’s annual base paid on December 15thof each year
• A 401(k) plan
• OE Federal Membership for you and your Family
• Employee loan discounts
• Casual dress code

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED