Real Estate Account Manager - Northern Virginia

frontdoor•Fredericksburg, VA

About The Position

Frontdoor is seeking a Real Estate Account Manager to build and maintain long-term relationships with real estate partners and stakeholders in Northern Virginia. The role serves as a liaison between partners and internal teams, managing accounts, supporting client needs, meeting sales goals, and driving account growth. The position requires regular in-person engagement with partners, including visits to realtor offices, meetings, events, and conferences, along with travel within the territory and, as needed, by air. The role is accountable for daily sales and customer-service activities that increase orders and sales and meet company objectives. The manager ensures timely delivery of solutions aligned with partner and customer needs, tracks account metrics and sales activity in the company-designated CRM, and communicates initiative progress to internal and external stakeholders. The position also contributes to national relationships in the assigned territory and develops industry knowledge through learning and professional engagement. The role requires a high school diploma or equivalent and at least five years of experience with proven results in sales. A bachelor’s degree is preferred, as is experience in the home warranty and/or real estate industry. The position pays $65,000 to $75,000 per annum, plus a job-based incentive. Actual base pay depends on skills, qualifications, responsibilities, experience, and location.

Requirements

High school diploma or equivalent.
At least five years of experience with proven results in a sales capacity.
Effective problem-solving skills to help resolve customer complaints or needs.
Verbal and written communication skills for communicating product ideas to clients.
Current understanding of industry consumer behavior.
Customer-service and interpersonal skills for working with different types of customers and clients.
Analytical skills for analyzing client data.
Time-management and multitasking skills for handling multiple tasks and clients.
Results-driven approach, persuasiveness, and strong negotiation skills.
Organizational skills and attention to detail.
Ability to work, drive, or travel for long periods, including potential early mornings, late nights, or overnight trips.
Ability to operate a motor vehicle for extended periods, a valid driver’s license, and a clean driving record.
Ability to meet the stated physical demands, including prolonged sitting and driving, walking or standing, repetitive hand movements, and occasionally moving items weighing up to 10 pounds.
Ability to safely drive and navigate sites, including the required visual acuity and hearing.
Ability to handle varied and sometimes extreme temperatures, noises, and weather conditions during travel.

Nice To Haves

Bachelor’s degree.
Experience in the home warranty and/or real estate industry.
Enthusiasm as a self-starter, with a high degree of self-confidence and motivation.
Dedication to professionalism.
Passion for sales and accountability for results.

Responsibilities

Serve as the primary point of contact and build long-term relationships with real estate partners.
Develop trusted-advisor relationships with accounts, partner stakeholders, and executive sponsors.
Maintain consistent in-person presence and respond to partners through email, phone, online presentations, screen-share, and in-person meetings.
Execute daily sales-driven and customer-service-oriented activities to increase production, orders, and sales in line with company objectives.
Ensure timely and successful delivery of solutions according to partner and customer needs and objectives.
Contribute to national relationships in the assigned territory to meet contractual agreements.
Communicate progress on ongoing initiatives to internal and external stakeholders.
Develop job knowledge through educational opportunities, professional publications, personal networks, professional organizations, and representation of company brands at industry events.
Track account metrics and enter all sales-related activities into the company-designated CRM.
Reside full time in the geographic area supported and maintain in-person presence approximately four out of five workdays in a typical workweek.
Travel to realtor offices, meetings, events, conferences, and other locations within driving distance or, as needed, by air.
Perform other duties as assigned.