Reading Room Rep/Receptionist

Parkview Health • Fort Wayne, IN

11d

About The Position

Under the direction of the manager, is responsible for assisting the radiologists and customers within the reading room and reception area, as well as interacting with patients and improving customer service and satisfaction. Processes patient procedure requirements, required signatures, release of information, financial responsibilities, etc. Is a liaison between physicians, patients and coworkers. Responds to patients and their families and assists in the coordination of their service within the Imaging Department. Processes all documents/images entering the facility, sends images, hard copies, and electronic to the correct locations.

Requirements

• High school graduate or the equivalent with GED.
• Medical terminology course through Parkview is required within the first 6 months of employment, or documentation of successful completion of a similar course.
• Demonstrate a working knowledge of general computer skills and applications.
• Excellent verbal and written communication skills.
• Demonstrate ability to multi-task and work independently using critical thinking skills.

Nice To Haves

• One year hospital experience preferred.

Responsibilities

• Assisting the radiologists and customers within the reading room and reception area.
• Interacting with patients and improving customer service and satisfaction.
• Processing patient procedure requirements, required signatures, release of information, financial responsibilities, etc.
• Acting as a liaison between physicians, patients, and coworkers.
• Responding to patients and their families and assisting in the coordination of their service within the Imaging Department.
• Processing all documents/images entering the facility.
• Sending images, hard copies, and electronic to the correct locations.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED