Read Services Specialist II

Clario

4d • Hybrid

About The Position

At Clario, a part of Thermo Fisher Scientific, we are committed to transforming clinical trial evidence through innovative endpoint data solutions. The Medical Imaging Read Services Specialist II plays a critical role in ensuring accurate reader compensation, invoice processing, operational reconciliation, and financial compliance across global imaging studies. This position offers the opportunity to collaborate with cross-functional teams while supporting the delivery of timely, audit-ready financial and operational services that contribute directly to clinical trial success.

Requirements

• Bachelor's degree preferred or equivalent combination of education and relevant professional experience.
• 2+ years of experience in invoicing, accounts payable/receivable, financial operations, clinical trial operations, healthcare administration, or related operational support functions.
• Experience working in a regulated environment such as clinical research, healthcare, pharmaceutical, or medical imaging preferred.
• Strong proficiency in Microsoft Excel, including data reconciliation, pivot tables, reporting, and data analysis.
• Experience validating and reconciling data across multiple systems, databases, and operational reports.
• Ability to analyze large datasets, identify discrepancies, and resolve issues with a high degree of accuracy.
• Familiarity with Salesforce, CRM systems, financial software, and clinical trial management platforms preferred.
• Experience supporting accrual reporting, invoice validation, financial reporting, and payment processing preferred.
• Exceptional attention to detail and commitment to data accuracy.
• Strong analytical, problem-solving, organizational, and prioritization skills.
• Excellent written and verbal communication skills with the ability to work effectively across cross-functional teams.
• Ability to work independently and collaboratively in a fast-paced environment while managing multiple priorities and deadlines.
• Knowledge of contractual payment terms and the ability to apply them consistently and accurately.

Responsibilities

• Generate, validate, and process reader invoices for imaging reads, training activities, consultations, and study-related services.
• Reconcile reader activity data across internal software applications, Salesforce, reporting tools, and financial systems to ensure invoice accuracy.
• Investigate and resolve discrepancies related to read counts, activity tracking, invoicing, and payment processing.
• Support monthly accrual activities through preparation of estimated and actual reader fee reports and financial analyses.
• Maintain accurate reader records, credentials, financial documentation, W-9 forms, disclosures, and audit-ready files.
• Coordinate directly with readers regarding scheduling, capacity planning, availability, and invoice-related inquiries.
• Monitor daily operational workflows, assign reads, review tracking reports, and support study-specific timeline adherence.
• Collaborate with Finance, Accounts Payable, Project Management, Reader Operations, and external readers to ensure timely issue resolution.
• Produce reader activity reports, operational metrics, and reconciliation documentation as requested.
• Ensure compliance with company policies, contractual obligations, SOPs, regulatory requirements, and quality standards.
• Contribute to continuous improvement initiatives by identifying opportunities to enhance processes, systems, and operational efficiencies.
• Participate in training initiatives and assist with the development and maintenance of SOPs, Quick Reference Guides, and work instructions.

Benefits

• Competitive compensation
• Medical, dental, and vision coverage
• Flexible and paid time off
• Remote and hybrid work options
• Tuition reimbursement
• Employee assistance and wellness programs
• Life and disability insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level