Reactive Supplier Quality Engineer

Daimler TruckDetroit, MI
Hybrid

About The Position

This position is responsible for leading a group of automotive suppliers in providing quality powertrain components in sufficient capacity. This position is within the Global Supplier Management and Material Process Technology department, and will report to the responsible Supplier Management Quality Team Leader. When you join Daimler Truck, you become an agent of change within our global community of people working to create a cleaner, safer, and more efficient world for today and tomorrow. Through innovation at all levels, our teams ensure our world-changing brands continue to increase the quality of life and the business success of our customers, their customers, and the world around them. The Daimler Truck North America (DTNA) brand portfolio is second to none, and includes Freightliner Trucks, Western Star Trucks, Detroit engines and components, Thomas Built Buses and Freightliner Custom Chassis.

Requirements

  • Bachelor’s degree in engineering or related
  • 1-3 year of related experience
  • Demonstrates strong verbal and written communication skills.
  • Ability to present complex technical topics during meetings with suppliers and Daimler management.
  • Knowledge of GD&T and MSA.
  • Ability to understand metallurgical requirements and interpret reports.
  • Strong problem solving skills and a solution-focused mindset.
  • Understanding of quality problem solving tools such as 8D, 5-why, fishbone, etc.
  • A customer-focused mindset with the ability to understand and address customer needs and expectations related to supplier quality topics.

Nice To Haves

  • Project management experience
  • Statistical process control experience
  • Familiarity with Engine, Axle, and Transmission components
  • Experience with various manufacturing processes such as machining, casting, injection molding, stamping, & forging.
  • Experience working with global suppliers and managing quality across different regions and cultures.
  • Knowledge of a foreign language

Responsibilities

  • Work with the supplier to ensure supplier performance is regularly reported and that appropriate and timely corrective actions are implemented.
  • Manage timely resolution of supplier technical issues to ensure uninterrupted supply to production.
  • Strategically lead supplier performance improvement projects in an effort to increase the supplier capability of consistently meeting customer existing or new requirements.
  • Documents activities related to investigation, disposition, and resolution to quality complaints.
  • Conduct supplier audits to confirm product conformity, or drive process standardization, waste elimination, and continuous improvement.
  • Monitor, communicate and improve key supplier quality KPI’s, including DPPM, Quality Complaints, and capacity to support OTS (On Time Ship) compliance.
  • Lead or support effort to establish specific short / long-term supplier quality goals.
  • Champion problem solving and root cause analysis activities with suppliers and customers to eliminate recurrence of non-conformances.
  • Work to resolve supplier technical issues in a timely manner to ensure continuity of supply.
  • Interface and support cross functional business units on topics relating to supplier quality.
  • Oversee containment actions at the supplier to mitigate the impact of quality issues to Daimler.

Benefits

  • annual bonus program
  • 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age
  • starting at 4 weeks paid vacation
  • 13+ calendar holidays
  • 8 weeks paid parental leave
  • employee assistance program
  • comprehensive healthcare plans and wellness programs
  • onsite fitness (at some locations)
  • tuition assistance and volunteer paid time off
  • short-term and long-term disability plans
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