Reach Cafe Coordinator

The Crossing Church•Las Vegas, NV

19h•Onsite

About The Position

The Reach Cafe Coordinator helps create welcoming and hospitable environments through the daily operations of Reach Cafe and related hospitality spaces across The Crossing. This role supports the overall guest and volunteer experience by coordinating cafe operations, maintaining organized and excellent environments, and leading volunteers with care, encouragement, and consistency. This position plays a key role in helping the church accomplish its mission by fostering and engaging in Godly relationships among congregants, volunteers, staff, ministry leaders, and internal ministry teams. This role is ideal for a highly organized, relational, and dependable leader who enjoys creating excellent experiences for others through hospitality, teamwork, and operational excellence. The person in this role will bring strong communication skills, attention to detail, adaptability, and a servant-hearted approach to ministry and leadership.

Requirements

One year of experience serving or leading in a hospitality, cafe, restaurant, church, or customer service environment
Strong organizational and communication skills
Strong hospitality instincts and attention to detail
Ability to lead and encourage volunteers in a positive and relational way
Strong technology experience (Google Workspace, Rock, scheduling systems, Excel, etc.)
Ability to manage multiple responsibilities in fast-paced ministry environments
Must pass a pre-employment background check
Proof of legal authorization to work in the United States
The heart of a servant
Exhibit spiritual maturity
Pursue Christ-likeness daily
Commitment to The Crossing as your home church and regular, intentional involvement in relational community at The Crossing
Align with The Crossing’s Statements of Belief | Faith, Sexuality & Practices.
Participate in staff Prayer Days
Possess strong verbal and written communication skills
Attend needed cross-functional meetings and department meetings
Attend monthly All-Staff meetings and occasional staff events
Attend any required conferences or seminars

Nice To Haves

Associate’s degree or coursework in hospitality, leadership, business, ministry, or a related field
Three years of experience leading volunteers or working in hospitality, cafe, restaurant, or ministry environments
Experience coordinating schedules, inventory, systems, or volunteer teams

Responsibilities

Help oversee the day-to-day operations of Reach Cafe and related hospitality environments
Ensure cafe spaces, kitchens, storage areas, and serving environments remain clean, organized, stocked, and guest-ready
Maintain and execute opening and closing procedures, operational checklists, and cleanliness standards
Own inventory management, ordering, receiving deliveries, and stocking products and supplies
Support the functionality, cleanliness, and readiness of coffee equipment and cafe systems
Recruit, onboard, schedule, train, and encourage Reach Cafe Activators
Help create a welcoming, encouraging, and team-oriented volunteer culture
Invest relationally in volunteers and support their growth and engagement at The Crossing
Provide clear communication, direction, and support to volunteers serving during weekend services and ministry events
Help create excellent guest experiences through warm hospitality and attentive service
Coordinate and support coffee service requests for ministry events, meetings, and weekend environments
Utilize systems such as Rock and eSPACE for scheduling, tracking, and communication
Coordinate setup, delivery, replenishment, and reset of coffee service environments across campus
Partner with ministry leaders and staff to help ensure ministry hospitality needs are supported effectively and efficiently
Help maintain operational systems, schedules, and workflows related to Reach Cafe operations
Support cash handling procedures, register management, and reporting processes as assigned
Help steward inventory, supplies, equipment, and ministry resources responsibly
Assist in identifying opportunities to improve hospitality systems, efficiency, organization, and volunteer experience
Collaborate cross-functionally with ministries, campuses, and Central teams to support churchwide hospitality and engagement initiatives
Contribute to churchwide events and ministry efforts as needed
Help foster a healthy, collaborative, and mission-driven staff culture
Provide support and problem-solving in fast-paced and evolving ministry environments
Perform other ministry-related responsibilities as assigned in support of the mission, vision, and values of The Crossing