RCS Senior Associate - Schwarz Cancer Center

IU HealthCarmel, IN
Onsite

About The Position

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals. Position is assigned higher complexity tasks than those expected from RCS-Associate and incumbents are held to higher productivity and quality standards.

Requirements

  • Customer service
  • Medicaid experience
  • Registration/hospital experience
  • Working knowledge of patient registration and financial clearance
  • High level of interpersonal and problem solving skills
  • Effective written and verbal communication skills
  • Ability to work within a team and maintain collaborative relationships
  • Ability to take initiative and meet objectives

Nice To Haves

  • At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
  • For those serving as the Individual Solutions Coordinator (ISC), a current Indiana State Navigator's license is required.

Responsibilities

  • Screening un-insured and under-insured patients for federally funded programs.
  • Scheduling
  • Registration
  • Insurance verification
  • Prior-authorization
  • Financial counseling/individual solutions
  • Cashiering
  • Release of information
  • Customer service

Benefits

  • The COVID-19 vaccine is not required to begin employment; however, all team members need to be fully vaccinated by September 1, 2021.
  • We are an equal opportunity employer and value diversity and inclusion at IU Health.
  • IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law.
  • We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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