RCS-Operational Performance Expert

IU HealthIndianapolis, IN

About The Position

This position serves as the subject matter expert for Revenue Cycle Services. Provides leadership across the division in regards to specific education, training, and management of changes related to Revenue Cycle Services requirements or regulation. Serves as a point of escalation for claim related issues and provides independent review and monitoring of aged accounts receivable and direct intervention where appropriate.

Requirements

  • Requires proficiency in Excel and PowerPoint.
  • Requires Expert Knowledge of Healthcare Revenue Cycle.
  • Requires excellent written and verbal communication skills.
  • Requires excellent customer service skills.
  • Requires demonstrated ability to use analytical capabilities and business knowledge to understand complexities of industry and impact business processes and methods.
  • Requires strong organizational skills necessary to work on multiple complex projects/problems at one time.
  • Requires the ability to work effectively with all levels of the organization.
  • Requires the ability to work independently and is motivated to produce high quality outcomes.
  • Requires knowledge in business applications.
  • Requires the ability to plan and manage the utilization of resources.
  • Requires a high level of interpersonal; problem solving and analytical skills.

Nice To Haves

  • Bachelor's degree preferred.

Responsibilities

  • Provides leadership across the division in regards to specific education, training, and management of changes related to Revenue Cycle Services requirements or regulation.
  • Serves as a point of escalation for claim related issues.
  • Provides independent review and monitoring of aged accounts receivable and direct intervention where appropriate.
  • Facilitate and lead work groups.
  • Promote teamwork and build effective relationships.
  • Take initiative and meet objectives.

Benefits

  • advanced clinical training
  • leadership development
  • promotion opportunities
  • cross training development
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