RCS Manager – Pediatric Billing
About The Position
Our team members advance our mission and exemplify excellence, compassion, teamwork, and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Revenue Cycle & Scheduling team in the role of RCS Manager – Pediatric Billing. We are seeking an experienced, people-first, and operationally sharp revenue cycle leader to manage IU Health's Pediatric Billing operations. This is a broad, full-cycle revenue management role covering start-to-finish billing, payer follow-up, self-pay discovery, authorizations, and Medicaid follow-up. Leading a team of 18, this person will bring both deep billing expertise and proven leadership experience to a strong, cohesive team that works well together. The ideal candidate is not new to leadership, not new to billing, and ready to hit the ground running in a fully remote environment.
Requirements
- Requires strong knowledge of business and reimbursement management with an undergraduate degree preferred.
- At least three years of experience with hospital or physician billing strongly preferred.
- Requires demonstrable knowledge of healthcare billing terminology concepts and processes.
- Requires the ability to plan and manage the utilization of resources.
- Requires a high level of interpersonal, problem-solving and analytical skills.
- Requires effective written and verbal communication skills in both individual and group settings.
- Requires the ability to organize and manage work to achieve performance expectations.
- Requires the ability to promote teamwork and develop team members.
- Requires ability to manage within the confines of a budget.
- Requires a passionate commitment to continuous performance improvement.
- Five or more years of professional billing experience and can speak fluently to payer follow-up, authorizations, self-pay, and Medicaid.
- Proven leadership experience, including holding a team accountable, developing talent, and building trust.
- A continuous improvement mindset.
- Comfortable digging into performance data, identifying trends, and making decisions backed by numbers.
- Ability to lead with empathy and clarity, ensuring the team knows expectations and feels supported.
- Ability to thrive in a fully remote environment and manage time effectively.
- Ability to show up to leadership meetings as a partner and build relationships across teams and functions.
Nice To Haves
- undergraduate degree preferred
- At least three years of experience with hospital or physician billing strongly preferred.
Responsibilities
- Managing a team of 18 across self-pay discovery, authorizations, and Medicaid follow-up
- Ensuring each team member meets production and quality expectations
- Overseeing billing operations start-to-finish, including payer follow-up and authorizations
- Participating in all Pediatric Billing leadership and individual team meetings
- Collaborating with leaders and teams across the broader RCS organization
- Driving process improvement initiatives to achieve consistent, benchmark-level outcomes
- Managing resources and performance within budget parameters
- Supporting the onboarding and integration of new team members through system and leadership training
Benefits
- Your personal and professional growth is our top priority.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
