RCS Associate

IU HealthBloomington, IN
Hybrid

About The Position

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals. Responsible for delivering high-quality scheduling outcomes and exceptional patient experiences within Revenue Cycle System Patient Access Centers. Includes scheduling, handling patient inquiries, registration, insurance verification, financial counseling/individual solutions, and customer service.

Requirements

  • working knowledge of patient registration and financial clearance
  • a high level of interpersonal and problem solving skills
  • effective written and verbal communication skills
  • the ability to work within a team and maintain collaborative relationships
  • the ability to take initiative and meet objectives

Nice To Haves

  • At least one year of experience in hospital or physician Revenue Cycle strongly preferred.

Responsibilities

  • scheduling
  • registration
  • insurance verification
  • prior-authorization
  • financial counseling/individual solutions
  • cashiering
  • release of information
  • customer service
  • handling patient inquiries

Benefits

  • advanced clinical training
  • leadership development
  • promotion opportunities
  • cross training development
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